Terms of Service

Last updated: [6/28/2026]

Welcome to Bikroyads (bikroyads.com.com). These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products through our Site. By accessing or using bikroyads.com, placing an order, or otherwise using our services, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. About Us / Legal Notice

Business name: Bikroyads Operated by: Mohammad Erfanul Huque Registered address: Bangladesh Registration number: [+8801300090737]  Contact email: contact@bikroyads.com Website: https://bikroyads.com

Bikroyads is an online retail store offering health & beauty and home & kitchen products for delivery within the United Arab Emirates.

Note: If Bikroyads is operated as an individual/sole proprietorship rather than a registered company, you may state that instead, e.g. "Bikroyads is operated by [Your Full Name], based in [Country]." A registered trade license is recommended for selling into the UAE market and may be required depending on your business structure — please confirm with a legal/business advisor in your jurisdiction.

2. Eligibility

By using our Site, you confirm that you are at least 18 years old, or are using the Site under the supervision of a parent or legal guardian. You also confirm that any information you provide to us (such as name, address, and contact number) is accurate and complete.

3. Products and Pricing

  • All products displayed on our Site are subject to availability.
  • Prices are listed in AED (UAE Dirhams) and are inclusive of any applicable taxes unless stated otherwise.
  • We reserve the right to modify prices, descriptions, and availability of products at any time without prior notice.
  • We make reasonable efforts to display product colors, sizes, and details accurately; however, slight variations may occur due to photography, lighting, or screen settings.

4. Orders and Payment

  • Orders placed through our Site are subject to acceptance and confirmation by Bikroyads.
  • We currently accept payment via Cash on Delivery (COD) only. Full payment is due in cash to our courier partner at the time of delivery.
  • We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, repeated failed deliveries, or unavailability of stock.

5. Shipping and Delivery

Shipping is currently available within the United Arab Emirates only. Delivery timelines, free shipping terms, and related details are set out in our Shipping Policy.

6. Returns and Refunds

Our approach to returns, replacements, and refunds is detailed in our Refund & Return Policy. By placing an order, you agree to the terms set out in that policy.

7. Customer Responsibilities

When placing an order, you agree to:

  • Provide accurate and complete contact and delivery information
  • Be reasonably available to receive your delivery within the expected delivery window
  • Inspect the product upon delivery where possible, and report any issues promptly as per our Refund & Return Policy

8. Intellectual Property

All content on this Site — including the Bikroyads name, logo, product descriptions, images, and graphics — is the property of Bikroyads or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use any content from this Site for commercial purposes without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Bikroyads is not liable for any indirect, incidental, or consequential damages arising from the use of our products or Site.
  • We are not responsible for delivery delays caused by courier partners, weather conditions, public holidays, or circumstances beyond our reasonable control.
  • Our total liability for any claim related to a product or order will not exceed the amount paid for that specific order.

This does not affect any rights you may have under mandatory consumer protection laws that cannot be excluded.

10. Disclaimer of Warranties

Products are sold on an "as is" and "as available" basis. While we aim to offer good quality products, we do not provide additional warranties beyond what is stated in our Refund & Return Policy or required by applicable law.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our Site after changes are posted constitutes your acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates, without regard to conflict of law principles. (Please confirm this clause with a legal advisor based on where your business is legally registered — this may need to reflect a different jurisdiction depending on your company's registration.)

13. Contact Us

For any questions regarding these Terms of Service, please contact us at:

Bikroyads Email: contact@bikroyads.com Website: bikroyads.com.com